Canon imagePROGRAF iPF9400S Basic Manual

Also see for imagePROGRAF iPF9400S: Function guide Troubleshooting guide Manual User guide Brochure & specs

Contents

Cannot print over a networkCannot print over a networkCannot connect the printer to the network ................................................................................................. 121Cannot print over a TCP/IP network ............................................................................................................ 121Cannot print over a NetWare network ......................................................................................................... 121Cannot print over AppleTalk or Bonjour networks ...................................................................................... 122Cannot connect the printer to the networkCannot connect the printer to the networkCause Corrective ActionThe Ethernet cable isnot connected cor-rectly to the printer'sEthernet port.1. Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on.For instructions on connecting the cable, refer to the Setup Guide.2. Make sure the Link indicator is lit.The top and bottom indicators are lit if the printer is connected via 1000Base-T. The bottom indicator is green ifthe printer is connected via 100BASE-TX, and the top indicator is orange if connected via 10BASE-T.If the Link indicator is not lit, check the following points.• Make sure the hub is on.• Make sure the end of the Ethernet cable is connected correctly.Insert the Ethernet cable until it clicks and locks in place.• Make sure there is no problem with the Ethernet cable.If there is any problem, replace the Ethernet cable.• Check the communication mode with the hub.Although the printer normally detects the hub communication mode and transmission rate automatically (inauto negotiation mode), sometimes the hub settings cannot be detected. In this case, configure the connec-tion method manually, specifying the communication mode in use.(See "Configuring the Communication Mode Manually.") →User's GuideCannot print over a TCP/IP networkCannot print over a TCP/IP networkCause Corrective ActionThe printer's IP address is not config-ured correctly.Make sure the printer's IP address is configured correctly.(See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.") →User's Guide(See "Configuring the IP Address Using the Printer Control Panel.") →User's GuideThe printer's TCP/IP network settingsare not configured correctly.Make sure the printer's TCP/IP network settings are configured correctly.(See "Configuring the Printer's TCP/IP Network Settings.") →User's GuideThe computer you are trying to printfrom is not configured correctly.Make sure the computer's TCP/IP network settings are configured correctly.(See "Configuring the Printer Driver Destination (Windows).") →User's Guide(See "Configuring the Destination for TCP/IP Network (Macintosh).") →User's GuideCannot print over a NetWare networkCannot print over a NetWare networkCause Corrective ActionThe printer's NetWare settingsare not configured correctly.Make sure the printer's NetWare settings are configured correctly. In particular, make sure a validframe type is selected.For details, see "Configuring the Printer's NetWare Network Settings." →User's GuideThe computer you are trying toprint from is not configured cor-rectly.Make sure the computer's NetWare settings are configured correctly.For details, see "Configuring NetWare Network Settings." →User's GuideThe NetWare server and serv-ices are not configured correctly.Check the following points.1. Make sure the NetWare file server is running.2. Make sure there is enough free disk space on the NetWare file server. Insufficient disk space mayprevent you from processing large print jobs.iPF9400S Cannot connect the printer to the networkBasic GuideTroubleshooting Cannot print over a network121