X64-AN Quad User's Manual Troubleshooting Problems 29Driver Information via the Device Manager ProgramThe Teledyne DALSA Device Manager program provides a convenient method of collectinginformation about the installed X64-AN Quad. System information such as operating system,computer CPU, system memory, PCI configuration space, plus X64-AN Quad calibration andfirmware information can be displayed or written to a text file (default file name – BoardInfo.txt).Note that this program also manually uploads firmware to the X64-AN Quad (described elsewhere inthis manual).Execute the program via the Windows Start Menu shortcut Start • All Programs • Teledyne DALSA• X64-AN Quad Device Driver • Device Manager. If the Device Manager program does not run, itwill exit with a message that the board was not found. Since the X64-AN Quad board must have beenin the system to install the board driver, possible reasons for an error are: Board is not in the computer Board driver did not start or was terminated PCI conflict after some other device was installedInformation WindowThe following figure shows the Device Manager information screen (with one X64-AN Quad installedin the system). Click to highlight one of the board components and the information for that item isshown on the right hand window, as described below.