XPS Card Printer Driver User’s Guide 121Chapter 5: InstallationTroubleshootingThis section describes how to: Troubleshoot the Card Printer Driver Installation Use Advanced Troubleshooting Tools on page 124The Card Printer Driver Installation CD is provided in the CD folder included in the shippingcarton. If the CD is not available, you can download the driver from http://www.datacard.com.Select Support & Drivers > Drivers & Downloads from the menu. Enter your printer model in theEnter Product Name or Number area, and click Go.Troubleshoot the Card Printer Driver InstallationThis section describes issues that could prevent a successful installation and providesrecommended solutions to those issues. Select from the following topics: USB Installation Troubleshooting on page 122 Network Installation Troubleshooting on page 124