124 Installation TroubleshootingNetwork Installation TroubleshootingUse Advanced Troubleshooting ToolsFor additional troubleshooting topics, refer to the printer’s User’s Guide.Printer Manager also provides access to additional troubleshooting tools. Refer to the printer’sInstallation and Administrator’s Guide for information about using Printer Manager.Problem SolutionThe network cable isloose.Reconnect the data cable to the network port and the printer,making sure that it is snapped in. Restart the printer.The Status page ofPrinter Properties showsthe printer is notavailable, but the printerdisplays Ready on theLCD screen.Follow your network troubleshooting procedures to isolateand test each component of the computer-to-printercommunication link.Suggestions: Check the computer-to-network connection by accessing anetwork resource, such as a network drive. Have the network administrator test communicationbetween a server and the printer. Make sure that the user is logged in to the network.The printer is notconfigured with thecorrect network address.Make sure that the server name or IP address has beenentered correctly in the Port Settings or Configure Port dialogbox on the computer. For information about retrieving theprinter’s IP address, refer to the card printer’s User’s Guide.Make sure that Ready displays on the printer's LCD panel.
