SD260L/SD360/SD460 Card Printers User’s Guide 51Topcoat Appearance ProblemsThe patch shows opaqueareas at the leading edgeof the card.The temperature forapplying the overlay istoo high.Decrease the laminator temperature setting.Refer to the Printer Manager “LaminateType” section of the printer’s Installation andAdministrator’s Guide.If the problem continues to occur, contactyour service provider for assistance.The patch extendsbeyond one of the shortedges of the card.There is slack in theoverlay material.Process another card to allow the overlaymaterial to reset itself.The overlay material iswound incorrectly on thetake‐up spool.Remove the laminator cartridge and turn thetake‐up spool clockwise several turns.The card or overlayregistration settings arenot correct.Contact your service provider for assistance.The patch is missing fromthe finished card.The supply spool is notpositioned correctly inthe cartridge.Make sure that the overlay is loadedcorrectly. Refer to “Load Laminator OverlayMaterial” on page A‐8.The overlay was movedon the spool and thepatch was usedpreviously.Advance the overlay past the used area. If theproblem continues to occur, contact yourservice provider.The Card Printer DriverLaminate card settingwas set to Do not apply.Change the Laminate card setting to applythe overlay. Refer to the printer’s DriverGuide for information about specifyinglamination settings.Problem Probable Cause SolutionThere are scratches in thetopcoat.The inside of the printeris dirty.Clean the printer. Refer to “Run a PrinterCleaning Card” on page 30.The supplies have debrison them.Store and handle supplies carefully. Keepsupplies in the original packaging until youare ready to use them.Problem Probable Cause Solution
