72 Magellan™ 8300/8400Scale Error ReportingScale diagnostics uses the Remote Scale Display and the Zero Statuslamp to communicate specific scale failures. The following chartshows the Remote Display messages, the Scale Status lamp indica-tion, the problem that the scale is experiencing and what actionshould be taken. When troubleshooting, always remember to checkall cable connections first before proceeding with other problemisolation steps.RemoteDisplayScale StatusLampProblemDescription Action RequiredE _1Flash, pause, 1blink, long pause,repeat sequence.Too much motion atpower-up.Check for stable installation. Scalemay require calibration.E__2Flash, pause, 2blinks, long pause,repeat sequence.Calibration lost.Call technical support personnel.Re-calibrate; restart; recertify (ifrequired).E__3Flash, pause, 3blinks, long pause,repeat sequence.Scale communicationlost. Internal scanner/scale problem.Call technical support personnel;report error.E__4Flash, pause, 4blinks, long pause,repeat sequence.Scale module failure. Call technical support personnel;report error.E__5Flash, pause, 5blinks, long pause,repeat sequence.Internal software fault. Call technical support personnel;report error.Other Scale Reporting- 0 - OffCannot zero at power-up or weight remains onscale for more than 2minutes or weight hasnot returned to zerobetween POS weightrequestsa .- Check debris chutes.- Verify that the weigh plattermoves freely.- Remove item(s) from scale- Press Scale Zero Push Button- for more information.- If the scale still fails to zero,recalibrate the scale.a. This is a configurable feature.
