Diagnostic information 2-69238 .02 Duplex exit sensorcovered. • Media left in the duplex and Continueselected.• Sensor is having mechanical orelectrical problems.• Remove any sheets fromthe duplex option.• Try the duplex option again.If it fails, try another duplexoption, if available. If one isnot available, replace theduplex option.238 .03 Duplex input and exitsensors covered. • Media left in the duplex and Continueselected.• Sensor is having mechanical orelectrical problems.• Remove any sheets fromthe duplex option.• Try the duplex option again.If it fails, try another duplexoption, if available. If one isnot available, replace theduplex option.238 .04 Duplex doublefeedsensor covered. • Media left in the duplex and Continueselected.• Sensor is having mechanical orelectrical problems.• Remove any sheets fromthe duplex option.• Try the duplex option again.If it fails, try another duplexoption, if available. If one isnot available, replace theduplex option.238 .05 Duplex doublefeedsensor covered. • Media left in the duplex and Continueselected.• Sensor is having mechanical orelectrical problems.• Remove any sheets fromthe duplex option.• Try the duplex option again.If it fails, try another duplexoption, if available. If one isnot available, replace theduplex option.238 .06 Duplex doublefeed andexit sensors covered. • Media left in the duplex and Continueselected.• Sensor is having mechanical orelectrical problems.• Remove any sheets fromthe duplex option.• Try the duplex option again.If it fails, try another duplexoption, if available. If one isnot available, replace theduplex option.238 .07 Duplex doublefeed,input, and exit sensorsare covered.• Media left in the duplex and Continueselected.• Sensor is having mechanical orelectrical problems.• Remove any sheets fromthe duplex option.• Try the duplex option again.If it fails, try another duplexoption, if available. If one isnot available, replace theduplex option.239 .00 Feed error in duplexunit. • Mechanical feed error due to beltslipping.• Timing error due to feed system.Replace the duplex option.239 .01 Jam declared by a smartdevice. Immediate stop. • Mechanical feed error due to beltslipping.• Timing error due to feed system.Replace the duplex option.239 .02 Jam declared by a smartdevice. Homing allowedstop.• Mechanical feed error due to beltslipping.• Timing error due to feed system.Replace the duplex option.User attendance messages—paper jams and paper handling errors (2xx.xx)ErrorcodeSubcodes Description Possible causes Action
