1-20 Service ManualAvoiding jamsUse appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing.See “Supported print media” on page 1-9 for more information.Note: Try a limited sample of any print media you are cons idering using with the printer before purchasing largequantities.By selecting the appropriate print media and loading it properly, you can avoid most jams.The following hints can help you avoid jams:• Use only recommended print media.• Do not overload the print media sources. Make sure the stack height does not exceed the maximum heightindicated by the stack line on the labels in the sources.• Do not load wrinkled, creased, damp, or curled print media.• Flex, fan, and straighten print media before you load it. If jams do occur with print media, try feeding onesheet at a time through the multipurpose feeder.• Do not use print media that you have cut or trimmed yourself.• Do not mix print media sizes, weights, or types in the same print media source.• Make sure the recommended print side is loaded in the source according to your simplex or duplex needs.• Keep print media stored in an acceptable environment. See “Storing print media” on page 1-19.• Do not remove trays during a print job.• Push all trays in firmly after loading them.• Make sure the guides in the trays are properly positio ned for the size of print media you have loaded. Makesure the guides are not placed too tightly against the stack of print media.Print areaThe printable area is limited to within 4.2 mm (0.167 in.) of all edges of the media. Any information placedoutside this specified printable area does not print.Tools requiredFlat-blade screwdrivers, various sizesPhillips screwdrivers, various sizes7/32 inch (5.5 mm) open-end wrench7.0 mm nut driverNeedlenose pliersDiagonal side cuttersSpring hookFeeler gaugesAnalog or digital multimeterParallel wrap plug 1319128Twinax/serial debug cable 1381963Flash light (optional)
