Troubleshooting Your System 289Troubleshooting the Keyboard1 Ensure that the blade(s) is turned on.2 Verify that the iKVM firmware revision is current.3 Check the keyboard connection to either the front-panel connector on theblade or to the back-panel iKVM module.4 If the keyboard is connected to an external KVM using a SIP, check thatthe SIP is compatible with the KVM.5 If two or more blades are installed in the enclosure, select a different blade.If the keyboard is connected to the back-panel iKVM module and workswith another blade, the first blade may need to be reseated. See "Removingand Installing a Blade" on page 145. If reseating the blade does not help,the blade may be faulty. See "Getting Help" on page 337.6 Swap the keyboard with a known-working keyboard and repeat step 3 andstep 5. If the keyboard does not work with any blade, see "Getting Help" onpage 337.Troubleshooting the Mouse1 Ensure that the blade(s) is turned on.2 Verify that the iKVM firmware revision is current.3 Check the mouse connection to the either the front-panel connector onthe blade or to the back-panel iKVM module.4 If the keyboard is connected to an external KVM using a SIP, check thatthe SIP is compatible with the KVM.5 If two or more blades are installed in the enclosure, select a different blade.If the mouse is connected to the back-panel iKVM module and works withanother blade, the first blade may need to be reseated. See "Removing andInstalling a Blade" on page 145. If reseating the blade does not help, theblade may be faulty. See "Getting Help" on page 337.6 Swap the mouse with a known-working mouse and repeat step 3 andstep 5. If the mouse does not work with any blade, see "Getting Help" onpage 337.
