Running System Diagnostics 3036Running System DiagnosticsIf you experience a problem with your blade, run the diagnostics beforecalling for technical assistance. The purpose of the diagnostics is to test yourblade's hardware without requiring additional equipment or risking data loss.If you are unable to fix the problem yourself, service and support personnelcan use diagnostics test results to help you solve the problem.Dell PowerEdge DiagnosticsTo assess a system problem, first use the online Dell™ PowerEdge™Diagnostics. Dell PowerEdge Diagnostics is a suite of diagnostic programs, ortest modules, that include diagnostic tests on chassis and storage componentssuch as hard drives, physical memory, communications ports, NICs, CMOS,and more. If you are unable to identify the problem using the PowerEdgeDiagnostics, then use the system diagnostics described in the remainder ofthis section. The system diagnostics program is run from the iDRAC6 ExpressSystem Services menu or from the hard-drive utility partition.The files required to run PowerEdge Diagnostics for systems runningsupported Microsoft ® Windows ® and Linux operating systems are availableat support.dell.com and on the CDs that came with your system. Forinformation about using diagnostics, see the Dell Online PowerEdgeDiagnostics User’s Guide.System Diagnostics FeaturesThe system diagnostics provides a series of menus and options for particulardevice groups or devices on a blade. The system diagnostics menus andoptions allow you to:• Run tests individually or collectively• Control the sequence of tests• Repeat tests• Display, print, or save test results
