C LEAN OR DEEP C LEAN THE PRINTHEAD NOZZLESNote: If these solutions do not remove the streaks or lines on the printed image, then contact technical support.Print speed is slowIf the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:MAXIMIZE COMPUTER PROCESSING SPEED• Close all applications not in use.• Minimize the number and size of graphics and images in the document.• Remove as many unused fonts as possible from your system.ADD MEMORYConsider purchasing more RAM.SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWAREMANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USINGREMOVE AND REINSTALL THE PRINTER SOFTWAREComputer slows down when printingThese are possible solutions. Try one of the following:IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLEIF YOU ARE ON A NETWORK , THEN RESET THE POWER OF THE ACCESS POINT ( ROUTER )1 Unplug the power cord from the access point.2 Wait ten seconds, and then insert the power cord.Copy and scan troubleshooting• “Copier or scanner does not respond” on page 98• “Scanner unit does not close” on page 98• “Poor copy or scanned image quality” on page 98• “Partial copies or scans of documents or photos” on page 98• “Scan was not successful” on page 99• “Scanning takes too long or freezes the computer” on page 99• “Cannot scan to a computer over a network” on page 99Troubleshooting97
