Troubleshooting 355Auger markWrinkled/Stained paperAction Yes No1 The toner cartridges may be low or need to be replaced. Confirm theamount of toner in each toner cartridge.a Check the toner level in the Status tab in the Status Monitor.b Replace the toner cartridges as necessary.Is the problem recovered?The task is complete. Go to action 2.2 Start Clean Developer.a Launch the Tool Box, and click Clean Developer on the Diagnosistab.b Click Start.Is the problem recovered?The task is complete. Contact Dell.Action Yes No1 Verify that the correct print media is being used. See "Supported PaperSizes" on page 208 and "Print Media Guidelines" on page 203. If not, usethe print media recommended for the printer.Is the problem recovered?The task is complete. If printing on anenvelope, go to action2.If printing on printmedia other thanenvelopes, contact Dell.2 Check the crease. Is the crease within 30 mm of the four edges of theenvelope?This type of crease isconsidered normal.Your printer is not atfault.If the envelope is 220mm or longer (C5 orEnvelope #10), go toaction 3a.If the envelope isshorter than 220 mm(Monarch or DL), go toaction 3b.
