356 TroubleshootingThe top margins is incorrect3a Does the envelope have a flap on the long edge? The envelope isEnvelope #10.Go to action 4b.The envelope is C5.Go to action 4a.3b Load the envelope long edge feed in the MPF with the flap open andfacing up. For details, see "When Loading Envelope #10, DL, orMonarch" on page 216.Is the problem recovered?The task is complete. Go to action 4b.4a Load the envelope in the MPF with the flap open and facing up. Fordetails, see "When Loading C5" on page 217.Is the problem recovered?The task is complete. Contact Dell.4b Use a different size envelope.Is the problem recovered?The task is complete. Contact Dell.Action Yes No1 Ensure that the margins are set correctly on the application being used.Is the problem recovered?The task is complete. Contact Dell.Action Yes No