32• Service Tag and Express Service Code• Microsoft Windows License LabelService Tag and Microsoft Windows LicenseThese labels are located on your computer.• Use the Service Tag toidentify your computerwhen you usesupport.dell.com orcontact technicalsupport.• Enter the Express Service Code to direct your call whencontacting technical support. The Express Service Codeis not available in all countries.• Solutions — Troubleshooting hints and tips, articlesfrom technicians, and online courses, frequently askedquestions• Community — Online discussion with other Dellcustomers• Upgrades — Upgrade information for components, suchas memory, the hard drive, and the operating system• Customer Care — Contact information, service call andorder status, warranty, and repair information• Service and support — Service call status and supporthistory, service contract, online discussions withtechnical support• Reference — Computer documentation, details on mycomputer configuration, product specifications, andwhite papers• Downloads — Certified drivers, patches, and softwareupdatesDell Support Website — support.dell.comNOTE: Select your region to view the appropriate supportsite.NOTE: Corporate, government, and education customerscan also use the customized Dell Premier Support websiteat premier.support.dell.com.• Desktop System Software (DSS)— If you reinstall theoperating system for your computer, you should alsoreinstall the DSS utility. DSS provides critical updatesfor your operating system and support for Dell™3.5-inch USB floppy drives, Intel® Pentium® Mprocessors, optical drives, and USB devices. DSS isnecessary for correct operation of your Dell computer.The software automatically detects your computer andoperating system and installs the updates appropriatefor your configuration.To download Desktop System Software:1 Go to support.dell.com and click Downloads.2 Enter your Service Tag or product model.3 In the Download Category drop-down menu, click All.4 Select the operating system and operating systemlanguage for your computer, and click Submit.5 Under Select a Device, scroll to System andConfiguration Utilities, and click Dell Desktop SystemSoftware.What Are You Looking For? Find it Here