Dell DIMENSION E510 DCSM Owner's Manual

Also see for Dimension 5150: Setup guide System information guide Owner's manual Owner's manual Setup guide

Contents

44 Solving ProblemsNo sound from headphonesVideo and Monitor ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the ProductInformation Guide.NOTE: See the monitor documentation for troubleshooting procedures.If the screen is blankRE I N S T A L L T H E S O U N D D R I V E R — See "Manually Reinstalling Drivers" on page 52.RU N T H E HA R D W A R E TR O U B L E S H O O T E R — See "Resolving Software and Hardware Incompatibilities"on page 53.CH E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — Ensure that the headphone cable is securely insertedinto the headphone connector (see "headphone connector" on page 61).AD J U S T T H E WI N D O W S V O L U M E C O N T R O L — Click or double-click the speaker icon in the lower-rightcorner of your screen. Ensure that the volume is turned up and that the sound is not muted.CH E C K T H E M O N I T O R C A B L E C O N N E C T I O N —• Ensure that the graphics cable is connected as shown on the setup diagram for your computer.• If you are using a graphics extension cable and removing the cable solves the problem, the cable isdefective.• Swap the computer and monitor power cables to determine if the power cable is defective.• Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missingpins.)CH E C K T H E M O N I T O R P O W E R L I G H T — If the power light is off, firmly press the button to ensure thatthe monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light isblinking, press a key on the keyboard or move the mouse.TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with anotherdevice, such as a lamp.CH E C K T H E D I A G N O S T I C L I G H T S — See "Diagnostic Lights" on page 47.