Solving Problems 39Mouse ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the ProductInformation Guide.IF Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —• Reseat the memory modules (see "Installing Memory" on page 70) to ensure that your computer issuccessfully communicating with the memory.• Ensure that you are following the memory installation guidelines (see "Installing Memory" on page 70).• Your computer supports DDR2 memory. For more information about the type of memory supported byyour computer, see "Memory" on page 105.• Run the Dell Diagnostics (see "Dell Diagnostics" on page 49).CL E A N T H E M O U S E — See "Mouse" on page 119 for instructions on cleaning the mouse.CH E C K T H E M O U S E C A B L E —1 Remove mouse extension cables, if used, and connect the mouse directly to the computer.2 Reconnect the mouse cable as shown on the setup diagram for your computer.RE S T A R T T H E C O M P U T E R —1 Simultaneously press to display the Start menu.2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press .3 After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for yourcomputer.4 Start the computer.TE S T T H E M O U S E — Connect a properly working mouse to the computer, and try using the mouse.CH E C K T H E M O U S E S E T T I N G S —1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.2 Click Mouse.3 Try adjusting the settings.RE I N S T A L L T H E M O U S E D R I V E R — See "Reinstalling Drivers" on page 52.RU N T H E HA R D W A R E TR O U B L E S H O O T E R — See "Resolving Software and Hardware Incompatibilities"on page 53.