8Using the DR Series System Support OptionsYou can use the Support page and its Diagnostics, Software Upgrade, and License options to maintain the state of yourDR Series system. To access these options, use the DR Series system navigation panel (for example, click Support→Diagnostics to display the Diagnostics page) or use the Diagnostics, Software Upgrade, or License links on the Supportpage.Support Information PaneThe Support page displays the Support Information pane, which provides the following information about the DR Seriessystem:• Product Name—DR Series system product name• Software Version—DR Series system software version installed• Service Tag—DR Series system appliance bar code label• Last Diagnostic Run—timestamp of latest diagnostics log file (for example, Tue Nov 6 12:39:44 2012)• BIOS Version—current version of installed BIOS• MAC Address—current address in standard two-digit hexadecimal grouping format• iDRAC IP Address—current IP address of iDRAC (if applicable)• Ethernet Ports—displays information about bonded ports only (if the 10-GbE NICs are installed, it only displaysinformation about the two supported 10–GbE ports):– Eth0 MAC address and port speed– Eth1 MAC address and port speed– Eth2 MAC address and port speed in– Eth3 MAC address and port speed inNOTE: This example shows four Ethernet ports bonded (such as if a DR4000 system with 1–GbE ports as asingle interface). For more information on possible port configurations, see the system chassis descriptions inLocal Console Connection.NOTE: The Support Information pane contains important information that may be needed if you contact DellSupport for any technical assistance.NOTE: For additional system information, click Dashboard in the navigation panel to display its System Informationpane, which lists Product Name, System Name, Software Version, Current Date/Time, Current Time Zone, CleanerStatus, Total Savings (in percentage), Total Number of Files in All Containers, Number of Containers, Number ofContainers Replicated, and Active Bytes.Diagnostics Page and OptionsThe options on the Diagnostics page allow you to generate new diagnostics log files that capture the current state ofyour system (Generate), download diagnostics log files to the local system (Download), or delete existing diagnostics logfiles (Delete).121
