The diagnostics log file bundle is identical to one created using the DR Series system CLI diagnostics --collect --dsetcommand. System diagnostics information can assist Dell Support when troubleshooting or evaluating your DR Seriessystem.To generate a diagnostics log file bundle for your system, complete the following:1. Select Support → Diagnostics in the navigation panel.The Diagnostics page is displayed, and this page lists all current diagnostics log files.2. Click Generate.A New log file is scheduled dialog is displayed.3. To verify that a new diagnostics log file is being generated, check the status of the diagnostics log file by selectingSupport → Diagnostics.The Diagnostics page is displayed, and a status showing In-progress indicates that a new diagnostics log file isbeing generated.Once completed, the new diagnostics log file resides at the top of the File Name column in the table. To verify, check itstimestamp (using its date and time), to ensure this is the latest diagnostics file created.NOTE: When you generate a diagnostics log file bundle, it contains all of the DR Series system information thatmay be needed when contacting Dell Support for technical assistance. This also includes all the previous auto-generated diagnostics log files, which are then deleted from the DR Series system.The diagnostics log file bundle collects the same type of hardware, storage, and operating system information collectedby the Dell System E-Support Tool (DSET) from the Dell DR Series system appliance hardware:• To collect a DSET log file, use the DR Series system CLI command, diagnostics --collect --dset.• To collect the comprehensive DR Series system diagnostics log file bundle (which also includes DSET information),use the DR Series system CLI command, diagnostics --collect.Downloading Diagnostics Log FilesTo display the Diagnostics page and open or download an existing diagnostics log file, complete the following:1. Click Support→ Diagnostics in the navigation panel.The Diagnostics page is displayed, which lists all current diagnostics log files allowed by the system.2. Click Select to identify the diagnostics log file you want to download, and click Download (or single-click thediagnostics log file name link).The File Download dialog is displayed.NOTE: When a new diagnostics log file is in the process of being generated (and its Status displays as In-progress), the diagnostic log file name link is not active, and if you attempt to select this file the Downloadoption is disabled.3. Download the file to the desired location, depending upon the following:a) If accessing the DR Series system GUI from a Linux-based system: click Save File and navigate to a differentfolder location, define a new file name (or retain the existing file name), and click Save to save the diagnosticslog file to a specified folder location.b) If accessing the DR Series system GUI from a Windows-based system: click Save (or Save As), and navigate tothe Downloads folder and retrieve the diagnostics log file.123
