Dell Dimension 2010 Setup Manual

Also see for Dimension 2010: Service manual

Contents

50Getting HelpIf you experience a problem with your computer,you can complete the following steps todiagnose and troubleshoot the problem:1. See “Solving Problems” on page 30 forinformation and procedures that pertain tothe problem your computer is experiencing.2. See “Dell Diagnostics” on page 39 forprocedures on how to run Dell Diagnostics.3. Fill out the “Diagnostic Checklist” onpage 53.4. Use Dell’s extensive suite of online servicesavailable at Dell Support (support.dell.com)for help with installation and troubleshootingprocedures. See “Online Services” onpage 51 for a more extensive list of DellSupport online.5. If the preceding steps have not resolved theproblem, see “Contacting Dell” on page 54.NOTE: Call Dell Support from a telephonenear or at the computer so that the supportstaff can assist you with any necessaryprocedures.NOTE: Dell’s Express Service Code systemmay not be available in all countries.When prompted by Dell’s automated telephonesystem, enter your Express Service Code toroute the call directly to the proper supportpersonnel. If you do not have an ExpressService Code, open the Dell Accessories folder,double-click the Express Service Code icon, andfollow the directions.NOTE: Some of the following servicesare not always available in all locationsoutside the continental U.S. Call your localDell representative for information onavailability.