51Getting HelpTechnical Support andCustomer ServiceDell’s support service is available to answeryour questions about Dell hardware. Oursupport staff uses computer-based diagnosticsto provide fast, accurate answers.To contact Dell’s support service, see“Before You Call” on page 53 and then see thecontact information for your region or go tosupport.dell.com.DellConnect™DellConnect is a simple online access tool thatallows a Dell service and support associate toaccess your computer through a broadbandconnection, diagnose your problem, and repair itall under your supervision. For more information,go to www.dell.com/DellConnect.Online ServicesYou can learn about Dell products and serviceson the following websites:• www.dell.com• www.dell.com/ap (Asian/Pacific countriesonly)• www.dell.com/jp (Japan only)• www.euro.dell.com (Europe only)• www.dell.com/la (Latin American andCaribbean countries)• www.dell.ca (Canada only)You can access Dell Support through thefollowing websites and e-mail addresses:Dell Support websites• support.dell.com• support.jp.dell.com (Japan only)• support.euro.dell.com (Europe only)