Dell Dimension 4500S Owner's Manual

Also see for Dimension 4500S: Manual 

Contents

36 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o mRE M O V E A N Y R E C E N T L Y A D D E D H A R D W A R E T O S E E I F I T R E S O L V E ST H E C O N F L I C T — If removing the hardware resolves the conflict, see thehardware documentation for configuration and troubleshooting instructions. Ifthe problem persists, contact the hardware manufacturer for technical assistance.CH E C K Y O U R O P E R A T I N G S Y S T E M D O C U M E N T A T I O N F O R A D D I T I O N A LT R O U B L E S H O O T I N G I N F O R M A T I O NCH E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 54.RE S T A R T T H E C O M P U T E R• If the mouse is functioning, shut down the computer through the Start menu(see page 22). After the computer shuts down, press the power button torestart the computer.• If the computer does not respond to a keystroke or the mouse, press the powerbutton for at least 8 to 10 seconds until the computer turns off. Press thepower button again to restart the computer.CH E C K T H E K E Y B O A R D C A B L E• Shut down the computer (see page 22), reconnect the keyboard cable asshown on the Start Here setup diagram for your computer, and then restart thecomputer.• Ensure that the keyboard cable is firmly connected to the computer.• Check the cable connector for bent or broken pins and for damaged or frayedcables. Straighten bent pins.• Remove keyboard extension cables and connect the keyboard directly to thecomputer.TE S T T H E K E Y B O A R D — Connect a keyboard that works properly to thecomputer, and try using the keyboard. If the new keyboard works, the originalkeyboard is faulty.CH E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 54.