3-2 Dell Inspiron 3000 Reference and Troubleshooting Guide3. Perform the steps found in “Look and Listen”found later in this chapter.Did your computer complete the boot (start-up)routine?NOTE: The boot routine is the operating system’sattempt to load its files into memory from the boot-up sector on the hard-disk drive or bootable diskette.Yes. Go to step 4.No. Call Dell for technical assistance. (See Chap-ter 5, “Getting Help,” for instructions.)4. Did you receive a system message or beep code?A single beep always sounds during the boot routinewhen the speaker is tested.Yes. Go to “Messages and Codes” found later in thischapter.No. Go to step 5.5. Verify the system setup settings as explained inChapter 2, “Customizing System Features.”Is the problem resolved?Yes. The system configuration information wasincorrect. The problem is resolved.No. Go to step 6.6. Run the Dell Diagnostics. (See Chapter 4, “Run-ning the Dell Diagnostics.”)Checking ConnectionsLoose or improperly connected cables are likely sourcesof problems for your computer, external monitor, or otherperipherals (such as a printer, external keyboard, ormouse). A quick check of all cable connections can easilysolve these problems. If the connector has two smallscrews, make sure the screws are tight. In addition, checkfor damaged or frayed cables, and for bent pins onconnectors.Be sure the following items are properly connected orinstalled:• The AC adapter and the AC power cableFigure 3-1. AC Adapter and Power Cable• The main batteryFigure 3-2. Checking the BatteryAC power cable(to AC power source)AC adapterAC adapter cablebattery release55899BK1.BK : 55899c31.fm Page 2 Wednesday, February 4, 1998 1:20 PM