Solving Problems 85Printer ProblemsTO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E , C H E C K T H E T O U C H P A D1 Turn off the computer.2 Disconnect the mouse.3 Turn on the computer.4 At the Windows desktop, use the touch pad to move the cursor around, selectan icon, and open it.If the touch pad operates correctly, the mouse may be defective.RE I N S T A L L T H E T O U C H P A D D R I V E R — See "Reinstalling Drivers and Utilities"on page 94.CH E C K T H E P R I N T E R C A B L E C O N N E C T I O N S — Ensure that the printercable is properly connected to the computer.TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet isworking by testing it with another device, such as a lamp.EN S U R E T H A T T H E P R I N T E R I S T U R N E D O N — See the documentationsupplied with the printer.VE R I F Y T H A T WI N D O W S ® R E C O G N I Z E S T H E P R I N T E R1 Click the Start button.2 Click Control Panel.3 Click Printers and Other Hardware.4 Click View installed printers or fax printers. If the printer model is listed,right-click the printer icon.5 Click Properties, and then click the Ports tab. Ensure that the Print to thefollowing port(s): setting is USB.RE I N S T A L L T H E P R I N T E R D R I V E R — See the documentation supplied withthe printer.
