90 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o m If you hear an unfamiliar scraping or grinding soundIf the CD-RW drive stops writingSound and Speaker ProblemsIf you have a problem with integrated speakers• Ensure that the sound is not caused by the program that is running.• Ensure that the disk or disc is inserted properly.DI S A B L E S T A N D B Y M O D E I N WI N D O W S B E F O R E W R I T I N G T O A CD-RW —Search for the keyword standby in the Windows Help and Support Center. Toaccess the Help and Support Center, see page 19.CH A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E — See the help files for yourCD creation software.EX I T A L L O T H E R O P E N P R O G R A M S — Exiting all other open programs beforewriting to the CD-RW may alleviate the problem.AD J U S T T H E W I N D O W S ® V O L U M E C O N T R O L — Double-click the speakericon in the lower-right corner of your screen. Ensure that the volume is turned upand that the sound is not muted.AD J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S — Press to disable (mute) or re-enable the integrated speakers.RE I N S T A L L T H E S O U N D (A U D I O ) D R I V E R — See "Reinstalling Drivers andUtilities" on page 94.