128 TroubleshootingOptical Drive ProblemsNOTE: Unless you purchased either an optional external D/Bay or an optionalmedia base with your Tablet-PC, you may not be able to use optical drives or opticaldrive media with your Tablet-PC.NOTE: High-speed optical drive vibration is normal and may cause noise, whichdoes not indicate a defect in the drive or the media.NOTE: Because of different regions worldwide and different disc formats, not allDVD titles work in all DVD drives.C L E A N T H E O P T I C A L D R I V E O R O P T I C A L D R I V E M E D I A — See "Optical Drives andOptical Drive Media" on page 120.C H E C K T H E C A B L E C O N N E C T I O N SA D J U S T T H E W I N D O W S V O L U M E C O N T R O L —• Click the speaker icon in the lower-right corner of your screen.• Ensure that the volume is turned up by clicking the slidebar and dragging it up.• Ensure that the sound is not muted by clicking any boxes that are checked.R U N T H E W I N D O W S H A R D W A R E T R O U B L E S H O O T E R — See "Windows HardwareTroubleshooter" on page 126.R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 121.Problems writing to an optical driveNOTE: Unless you purchased either an optional external D/Bay or an optionalmedia base with your Tablet-PC, you may not be able to use optical drives or opticaldrive media with your Tablet-PC.C L O S E O T H E R P R O G R A M S — The optical drive must receive a steady stream of dataduring the writing process. If the stream is interrupted, an error occurs. Try closing allprograms before you write to the optical.T U R N O F F S L E E P M O D E I N W I N D O W S V I S T A B E F O R E W R I T I N G T O A D I S C — See"Configuring Power Management Settings" on page 79 or search for the keyword sleepin Windows Help and Support for information on power management modes.E-Mail and Internet ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in theProduct Information Guide.NOTE: Do not plug a telephone cable into the network adapter connector (see"Back View" on page 36).
