Troubleshooting 135NOTE: If you need technical assistance for your scanner, contact the scanner’smanufacturer.C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setupand troubleshooting information.U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked (if the scanner has alocking tab or button).R E S T A R T T H E T A B L E T -PC A N D T R Y T H E S C A N N E R A G A I NC H E C K T H E C A B L E C O N N E C T I O N S —• See the scanner documentation for information on cable connections.• Ensure that the scanner cables are securely connected to the scanner and theTablet-PC.V E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S —1 Click Start → Control Panel→ Hardware and Sound→ Scanners and Cameras.In Windows XP, click Start→ Control Panel→ Printers and Other Hardware→Scanners and Cameras.2 If the scanner is listed, Windows recognizes the scanner.R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation forinstructions.Sound and Speaker ProblemsNOTE: The volume control in MP3 and other media players may override theWindows volume setting. Always check to ensure that the volume on the mediaplayer(s) has not been turned down or off.CAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in theProduct Information Guide.No sound from integrated speakersA D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker iconin the lower-right corner of your screen. Ensure that the volume is turned up and thatthe sound is not muted.R E I N S T A L L T H E S O U N D D R I V E R — See "Using the Drivers and Utilities Media" onpage 147.No sound from external speakersE N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N — See thesetup diagram supplied with the speakers. If your speakers have volume controls,
