Solving Problems: Dell OptiPlex GX260 Systems User's GuideData error— The floppy or hard drive cannot read the data.● For the Windows operating system, run the chkdsk utility to check the file structureof the floppy or hard drive.● For another operating system, run the appropriate corresponding utility.See your operating system documentation for information on running these utilities.Decreasing available memory— One or more memory modules may be faulty orimproperly seated.● Reinstall the memory modules and, if necessary, replace them (see "Memory" formodule installation procedures).● See "Memory Problems" for additional troubleshooting suggestions.Diskette drive 0 seek failure— A cable may be loose or the computer configurationinformation may not match the hardware configuration. See "Drive Problems" fortroubleshooting suggestions.Diskette read failure— The floppy disk may be defective or a cable may be loose.● If the drive access light turns on, try a different disk.● See "Drive Problems" for troubleshooting suggestions.Diskette subsystem reset failed— The floppy drive controller may be faulty. Run theDell Diagnostics.Drive not ready— No floppy disk is in the drive. Put a floppy disk in the drive.Diskette write protected— The floppy disk is write-protected. Slide the write-protectnotch to the open position.Gate A20 failure— One or more memory modules may be faulty or improperly seated.● Reinstall the memory modules and, if necessary, replace them (see "Memory" formodule installation procedures).● See "Memory Problems" for additional troubleshooting suggestions.General failure— The operating system is unable to carry out the command. Thismessage is usually followed by specific information—for example, Printer out of paper.Take the appropriate action to resolve the problem.Hard-disk configuration error— The hard drive failed initialization.● Run the Dell Diagnostics.● See "Drive Problems" for troubleshooting suggestions.http://support.dell.com/support/edocs/systems/opgx260/en/ug/solvprob.htm (12 of 30) [10/25/2007 1:44:24 PM]