Dell OptiPlex GX260 Series User Manual

Also see for GX260 - Optiplex Pentium 4 2.0GHz 512MB 40GB CD: Setup and quick reference guide Features list System user's guide Service manual Disassembly

Solving Problems: Dell OptiPlex GX260 Systems User's GuideCheck for compatibility● Ensure that the program is compatible with the operating system installed on yourcomputer and that your computer meets the minimum hardware requirementsneeded to run the software. See the documentation that came with the software forinformation.● If necessary, uninstall and then reinstall the program.Ensure that you properly installed and configured the program— See thedocumentation that came with the software for information. If necessary, uninstall andthen reinstall the program.Run the Dell Diagnostics— Reboot the computer and run the Dell Diagnostics. If any ofthe tests fail, contact Dell.Check for device driver conflicts● Verify that the program's device drivers do not conflict with certain programs.● Call the software manufacturer for technical assistance.General hardware problemsIf your computer exhibits one or more of the following symptoms, a device conflict may exist:● Your computer locks up, particularly while using a specific device.● A recently added device does not work.● Memory parity errors occur on parity-enabled computers.● A sound card emits noise or demonstrates other problems.● Unintelligible characters print from the printer.● The mouse pointer does not move or "stutters" when it moves.● Messages appear stating that the computer is not operating at maximum performance.● Errors occur and programs crash for no apparent reason.● Nothing displays on the monitor.Remove any recently added hardware to see if it resolves the conflict— Ifremoving the hardware resolves the conflict, see the documentation supplied with thehardware for configuration and troubleshooting instructions. If the problem persists,contact the hardware manufacturer for technical assistance.http://support.dell.com/support/edocs/systems/opgx260/en/ug/solvprob.htm (18 of 30) [10/25/2007 1:44:24 PM]