Dell OptiPlex GX260 Series User Manual

Also see for GX260 - Optiplex Pentium 4 2.0GHz 512MB 40GB CD: Setup and quick reference guide Features list System user's guide Service manual Disassembly

Solving Problems: Dell OptiPlex GX260 Systems User's GuideNOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign theheads, which can render the drive inoperable.Clean the drive— Use a commercially available cleaning kit.CAUTION: Before you perform this procedure, see "CAUTION: Safety Instructions."Remove and reinstall the floppy drive— See "Adding and Replacing Parts" for yourcomputer type for information on performing this procedure.If the computer displays a drive error message, see "Error Messages" for an explanation.CD drive problemsAdjust the Windows volume control— Click the speaker icon in the lower-right cornerof your screen.● Ensure that the volume is turned up by clicking the slidebar and dragging it up.● Ensure that the sound is not muted by clicking any boxes that are checked.Test the drive with another CD— Insert another CD to eliminate the possibility that theoriginal CD is defective.Check the speakers and subwoofer— See "Sound and Speaker Problems."Ensure that Windows recognizes the drive— Double-click My Computer on thedesktop. If the CD drive is not listed, perform a full scan with your antivirus software tocheck for and remove viruses. Viruses can sometimes prevent Windows from recognizingthe drive.Clean the disc— Use a commercially available cleaning kit.Check for interrupt request conflicts— See "Resolving Software and HardwareIncompatibilities."DVD drive problemsNOTE: Because of different worldwide file types, not all DVD titles work in all DVDdrives.Test the drive with another DVD— Insert another DVD to eliminate the possibility thatthe original DVD is defective.http://support.dell.com/support/edocs/systems/opgx260/en/ug/solvprob.htm (8 of 30) [10/25/2007 1:44:24 PM]