Dell OptiPlex GX260 Series User Manual

Also see for GX260 - Optiplex Pentium 4 2.0GHz 512MB 40GB CD: Setup and quick reference guide Features list System user's guide Service manual Disassembly

Solving Problems: Dell OptiPlex GX260 Systems User's GuideEnsure that Windows recognizes the drive— Double-click My Computer on thedesktop. If the DVD drive is not listed, perform a full scan with your antivirus software tocheck for and remove viruses. Viruses can sometimes prevent Windows from recognizingthe drive.Clean the disc— Use a commercially available cleaning kit.Check for interrupt request conflicts— See "Resolving Software and HardwareIncompatibilities."Problems writing to a CD-RW driveNOTE: If you disable standby mode to write to a CD-RW drive, remember to re-enable standbymode when you finish writing to the CD.Change the write speed to a slower rate— The CD-RW drive must receive a steadystream of data when writing. If the stream is interrupted, an error occurs. Try closing allprograms before writing to the CD-RW.Hard drive problemsTest the hard driveWindows XP — Run the chkdsk utility:1. Click the Start button, select Shutdown, and click Restart the Computer.2. At the C: prompt, type CD\Windows\Command and press .3. Type chkdsk and press .The utility creates and displays a status report and lists and corrects errors on thedisk.Windows 2000 — Run the ScanDisk utility:Click the Start button, point to Run, type scandskw, and click OK.Windows NT — Run the error-checking utility:1. Double-click My Computer and select the hard drive that you want to check.2. Click the right mouse button, click Properties, click Tools, and then click CheckNow in the Error-checking section.MS-DOShttp://support.dell.com/support/edocs/systems/opgx260/en/ug/solvprob.htm (9 of 30) [10/25/2007 1:44:24 PM]