Diagnostics ChecklistName:Date:Address:Phone number:Service Tag (bar code on the back of the computer):Express Service Code:Return Material Authorization Number (if provided by Dell support technician):Operating system and version:Devices:Expansion cards:Are you connected to a network? Yes NoNetwork, version, and network adapter:Programs and versions:See your operating system documentation to determine the contents of the system’s start-upfiles. If the computer is connected to a printer, print each file. Otherwise, record the contentsof each file before calling Dell.Error message, beep code, or diagnostic code:Description of problem and troubleshooting procedures you performed:Contacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355).Getting Help 143
