Dell PP04X User Manual

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Contents

Dell PP04X User Manual Manual pdf 91 page image

Printer ProblemsFill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 143) as you complete thesechecks.CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the ProductInformation Guide .NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.E N S U R E T H A T T H E P R I N T E R I S T U R N E D O NC H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S —• See the printer documentation for cable connection information.• Ensure that the printer cables are securely connected to the printer and the computer.TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, suchas a lamp.VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S —1 Click Start→Control Panel→Printers and Other Hardware→View installed printers or fax printers.2 If the printer is listed, right-click the printer icon.3 Click Properties→Ports. For a parallel printer, ensure that the Print to the following port(s): setting isLPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for instructions.Scanner ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the ProductInformation Guide .NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setup and troubleshootinginformation.U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button.R E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I NC H E C K T H E C A B L E C O N N E C T I O N S —• See the scanner documentation for cable connection information.• Ensure that the scanner cables are securely connected to the scanner and the computer.VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S —Click Start→Control Panel→Printers and Other Hardware→Scanners and Cameras.If your scanner is listed, Wi nd ows recognizes the scanner.R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for instructions.Tr oubleshooting 89