Getting Help 359• Anonymous file transfer protocol (FTP)ftp.dell.com/Log in as user:anonymous, and use your e-mail address as your password.• Electronic Support Servicesupport@us.dell.comapsupport@dell.com (Asian/Pacific countries only)support.euro.dell.com (Europe only)• Electronic Quote Servicesales@dell.comapmarketing@dell.com (Asian/Pacific countries only)sales_canada@dell.com (Canada only)• Electronic Information Serviceinfo@dell.comAutoTech ServiceDell's automated technical support service—AutoTech—provides recorded answers to thequestions most frequently asked by Dell customers about their portable and desktopcomputer systems.When you call AutoTech, use your touch-tone telephone to select the subjects thatcorrespond to your questions.The AutoTech service is available 24 hours a day, 7 days a week. You can also access thisservice through the technical support service. See the contact information for your region.Automated Order-Status ServiceTo check on the status of any Dell™ products that you have ordered, you can go tosupport.dell.com, or you can call the automated order-status service. A recording promptsyou for the information needed to locate and report on your order. See the contactinformation for your region.
