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D-4 User’s Guideportable computers are covered only during the initial one-year period of this limitedwarranty. During the one-year period beginning on the invoice date, Dell will repair or replaceproducts covered under this limited warranty that are returned to Dell’s facility. Torequest warranty service, you must call Dell’s Customer Technical Support within thewarranty period. Refer to the chapter titled “Getting Help” in your system’s trouble-shooting documentation or, for some systems, the section titled “Contacting Dell” inyour system’s online guide to find the appropriate telephone number for obtainingcustomer assistance. If warranty service is required, Dell will issue a Return MaterialAuthorization Number. You must ship the products back to Dell in their original orequivalent packaging, prepay shipping charges, and insure the shipment or accept therisk of loss or damage during shipment. Dell will ship the repaired or replacementproducts to you freight prepaid if you use an address in Canada, where applicable.Shipments to other locations will be made freight collect.NOTE: Before you ship the product(s) to Dell, back up the data on the hard-diskdrive(s) and any other storage device(s) in the product(s). Remove any removablemedia, such as diskettes, CDs, or PC Cards. Dell does not accept liability for lost dataor software.Dell owns all parts removed from repaired products. Dell uses new and reconditionedparts made by various manufacturers in performing warranty repairs and buildingreplacement products. If Dell repairs or replaces a product, its warranty term is notextended. During the second and third years of this limited warranty, Dell will provide, on anexchange basis and subject to Dell’s Exchange Policy in effect on the date of theexchange, replacement parts for the Dell hardware product(s) covered under this lim-ited warranty when a part requires replacement. You must report each instance ofhardware failure to Dell’s Customer Technical Support in advance to obtain Dell’s con-currence that a part should be replaced and to have Dell ship the replacement part.Dell will ship parts (freight prepaid) if you use an address in Canada, where applicable.Shipments to other locations will be made freight collect. Dell will include a prepaidshipping container with each replacement part for your use in returning the replacedpart to Dell. Replacement parts are new or reconditioned. Dell may provide replace-ment parts made by various manufacturers when supplying parts to you. Thewarranty term for a replacement part is the remainder of the limited warranty term.You will pay Dell for replacement parts if the replaced part is not returned to Dell. Theprocess for returning replaced parts, and your obligation to pay for replacement partsif you do not return the replaced parts to Dell, will be in accordance with Dell’sExchange Policy in effect on the date of the exchange.You accept full responsibility for your software and data. Dell is not required to adviseor remind you of appropriate backup and other procedures. |
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