Dell PowerVault DL4000 Owner's Manual

Also see for PowerVault DL4000: Deployment guide Handbook Deployment guide Release note Getting started guide

Contents

14. Close the system.15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of thesystem.16. If the memory problem is still indicated, repeat step 12 through step 15 for each memory module installed.If the problem persists after all memory modules have been checked, see Getting Help.Troubleshooting An SD CardCAUTION: Many repairs may only be done by a certified service technician. You should only performtroubleshooting and simple repairs as authorized in your product documentation, or as directed by the online ortelephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by yourwarranty. Read and follow the safety instructions that came with the product.NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned onthen the SD card is not writeable.1. Enter the System Setup and ensure that the Internal SD Card Port is enabled.2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.3. Open the system.CAUTION: If the Internal SD Card Redundancy option is set to Mirror Mode in the Integrated Devices screenof the System Setup, you must follow the instructions in step 4 through step 7 to avoid loss of data.NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the system. On the nextreboot, the system displays a message indicating the failure.4. If the Internal SD Card Redundancy option is set to Disabled, replace the failed SD card with a new SD card.5. If SD card 1 has failed, remove the card from SD card slot 1. If SD card 2 has failed, install a new SD card in SDcard slot 2 and proceed to step 7.6. Remove the card present in SD card slot 2 and insert it into SD card slot 1.7. Insert the new SD card into SD card slot 2.8. Close the system.9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.10. Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode isenabled.11. Check if the SD card is functioning properly.If the problem persists, see Getting Help.Troubleshooting A Hard DriveCAUTION: Many repairs may only be done by a certified service technician. You should only performtroubleshooting and simple repairs as authorized in your product documentation, or as directed by the online ortelephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by yourwarranty. Read and follow the safety instructions that came with the product.CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you proceed, back upall files on the hard drive.1. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.72