Solving Problems 81CD and DVD drive problemsNOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate adefect in the drive or the CD or DVD.NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in allDVD drives.Problems writing to a CD/DVD-RW driveC L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data whenwriting. If the stream is interrupted, an error occurs. Try closing all programs before you write to theCD/DVD-RW.T U R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A CD/DVD-R W D I S C — See "PowerManagement Modes" on page 41 for information on standby mode.C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E — See the help files for your CD or DVD creationsoftware.If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray1 Ensure that the computer is shut down.2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; pushfirmly until the tray is partially ejected.3 Gently pull out the tray until it stops.If you hear an unfamiliar scraping or grinding sound• Ensure that the sound is not caused by the program that is running.• Ensure that the disk or disc is inserted properly.Hard drive problemsA L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may prevent theoperating system from starting. Try allowing the computer to return to room temperature beforeturning it on.R U N C H E C K D I S K —1 Click the Start button and click My Computer.2 Right-click Local Disk C:.3 Click Properties.4 Click the Tools tab.5 Under Error-checking, click Check Now.6 Click Scan for and attempt recovery of bad sectors.7 Click Start.book.book Page 81 Wednesday, October 26, 2005 1:00 PM
