Dell XPS 140M Owner's Manual

Also see for studio XPS: Product information guide Owner's manual Owner's manual Setup guide Owner's manual

Contents

Dell XPS 140M Owner's Manual Manual pdf 83 page image

Solving Problems 83E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — Ensure that you have subscribed to anInternet provider. With the Outlook Express e-mail program open, click File. If Work Offline has acheckmark next to it, click the checkmark to remove it and connect to the Internet. For help,contact your Internet service provider.S C A N T H E C O M P U T E R F O R S P Y W A R E — If you are experiencing slow computer performance, youfrequently receive pop-up advertisements, or you are having problems connecting to the Internet,your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and removespyware. For more information, go to support.dell.com and search for the keyword spyware.Error MessagesCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in theProduct Information Guide.If the message is not listed, see the documentation for the operating system or the program thatwas running when the message appeared.A U X I L I A R Y D E V I C E F A I L U R E — The touch pad, track stick, or external mouse may be faulty. For anexternal mouse, check the cable connection. Enable the Pointing Device option in the systemsetup program. If the problem persists, contact Dell. See "Contacting Dell" on page 145.B A D C O M M A N D O R F I L E N A M E — Ensure that you have spelled the command correctly, put spacesin the proper place, and used the correct pathname.C A C H E D I S A B L E D D U E T O F A I L U R E — The primary cache internal to the microprocessor has failed.Contact Dell. See "Contacting Dell" on page 145.CD D R I V E C O N T R O L L E R F A I L U R E — The CD drive does not respond to commands from thecomputer. See "Drive Problems" on page 80.D A T A E R R O R — The hard drive cannot read the data. See "Drive Problems" on page 80.D E C R E A S I N G A V A I L A B L E M E M O R Y — One or more memory modules may be faulty or improperlyseated. Reinstall the memory modules and, if necessary, replace them. See "Memory" onpage 112.D I S K C: F A I L E D I N I T I A L I Z A T I O N — The hard drive failed initialization. Run the hard drive tests inthe Dell Diagnostics. See "Dell Diagnostics" on page 77.D R I V E N O T R E A D Y — The operation requires a hard drive in the bay before it can continue.Install a hard drive in the hard drive bay. See "Hard Drive" on page 108.E R R O R R E A D I N G PCMCIA C A R D — The computer cannot identify the ExpressCard. Reinsert thecard or try another card. See "Using ExpressCards" on page 67.E X T E N D E D M E M O R Y S I Z E H A S C H A N G E D — The amount of memory recorded in NVRAM does notmatch the memory installed in the computer. Restart the computer. If the error appears again,contact Dell. See "Contacting Dell" on page 145.book.book Page 83 Wednesday, October 26, 2005 1:00 PM