Dell XPS 140M Owner's Manual

Also see for studio XPS: Product information guide Owner's manual Owner's manual Setup guide Owner's manual

Contents

Dell XPS 140M Owner's Manual Manual pdf 90 page image

90 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o m Other software problemsC H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O RT R O U B L E S H O O T I N G I N F O R M A T I O N —• Ensure that the program is compatible with the operating system installed on your computer.• Ensure that your computer meets the minimum hardware requirements needed to run thesoftware. See the software documentation for information.• Ensure that the program is installed and configured properly.• Verify that the device drivers do not conflict with the program.• If necessary, uninstall and then reinstall the program.B A C K U P Y O U R F I L E S I M M E D I A T E L YU S E A V I R U S - S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E , F L O P P Y D I S K S , O R CD SS A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R C O M P U T E R T H R O U G H T H EStart M E N US C A N T H E C O M P U T E R F O R S P Y W A R E — If you are experiencing slow computer performance, youfrequently receive pop-up advertisements, or you are having problems connecting to theInternet, your computer might be infected with spyware. Use an anti-virus program thatincludes anti-spyware protection (your program may require an upgrade) to scan the computerand remove spyware. For more information, go to support.dell.com and search for the keywordspyware.R U N T H E D E L L D I A G N O S T I C S — If all tests run successfully, the error condition is related to asoftware problem. See "Dell Diagnostics" on page 77.Memory ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in theProduct Information Guide.I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E —• Save and close any open files and exit any open programs you are not using to see if thatresolves the problem.• See the software documentation for minimum memory requirements. If necessary, installadditional memory (see "Memory" on page 112).• Reseat the memory modules to ensure that your computer is successfully communicatingwith the memory (see "Memory" on page 112) .• Run the Dell Diagnostics (see page 77) .I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —• Reseat the memory modules to ensure that your computer is successfully communicatingwith the memory (see "Memory" on page 112) .book.book Page 90 Wednesday, October 26, 2005 1:00 PM