Solving Problems 97NOTICE: The Drivers and Utilities CD may contain drivers for operating systems that are not on yourcomputer. Ensure that you are installing software appropriate for your operating system.Many drivers, such as the keyboard driver, come with your Microsoft® Windows® operatingsystem. You may need to install drivers if you:• Upgrade your operating system.• Reinstall your operating system.• Connect or install a new device.Identifying DriversIf you experience a problem with any device, identify whether the driver is the source of yourproblem and, if necessary, update the driver.1 Click the Start button and click Control Panel.2 Under Pick a Category, click Performance and Maintenance.3 Click System.4 In the System Properties window, click the Hardware tab.5 Click Device Manager.6 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) onthe device icon.If an exclamation point is next to the device name, you may need to reinstall the driver orinstall a new driver. See "Reinstalling Drivers and Utilities" on page 97.Reinstalling Drivers and UtilitiesNOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provideapproved drivers for Dell™ computers. If you install drivers obtained from other sources, your computermight not work correctly.Using Windows XP Device Driver RollbackIf a problem occurs on your computer after you install or update a driver, use Windows XPDevice Driver Rollback to replace the driver with the previously installed version.1 Click the Start button and click Control Panel.2 Under Pick a Category, click Performance and Maintenance.3 Click System.4 In the System Properties window, click the Hardware tab.5 Click Device Manager.6 Right-click the device for which the new driver was installed and click Properties.book.book Page 97 Wednesday, October 26, 2005 1:00 PM
