Solving Problems 87IEEE 1394 Device ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in theProduct Information Guide.E N S U R E T H A T T H E IEEE 13 94 D E V I C E I S R E C O G N I Z E D B Y W I N D O W S —1 Click the Start button and click Control Panel.2 Click Printers and Other Hardware.If your IEEE 1394 device is listed, Windows recognizes the device.I F Y O U H A V E P R O B L E M S W I T H A D E L L - P R O V I D E D IEEE 1394 D E V I C E — Contact Dell or theIEEE 1394 device manufacturer. See "Contacting Dell" on page 145.I F Y O U H A V E P R O B L E M S W I T H A N IEEE 1394 D E V I C E N O T P R O V I D E D B Y D E L L — Contact Dell or theIEEE 1394 device manufacturer. See "Contacting Dell" on page 145.E N S U R E T H A T T H E IEEE 13 94 D E V I C E I S P R O P E R L Y I N S E R T E D I N T O T H E C O N N E C T O RKeyboard ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in theProduct Information Guide.NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program.When you attach an external keyboard, the integrated keyboard remains fully functional.External Keyboard problemsNOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.C H E C K T H E K E Y B O A R D C A B L E — Shut down the computer. Disconnect the keyboard cable andcheck it for damage, and firmly reconnect the cable.If you are using a keyboard extension cable, disconnect it and connect the keyboard directly tothe computer.C H E C K T H E E X T E R N A L K E Y B O A R D —1 Shut down the computer, wait 1 minute, and turn it on again.2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the bootroutine.3 From the Windows desktop, click the Start button, point to Programs→ Accessories, andthen click Notepad.4 Type some characters on the external keyboard and verify that they appear on the display.If you cannot verify these steps, you may have a defective external keyboard.book.book Page 87 Wednesday, October 26, 2005 1:00 PM
