Troubleshooting 33If you wait too long and the operating system logo appears, continue to waituntil you see the Microsoft Windows desktop, then shut down your computerand try again.3 At the Boot Device Menu, use the up- and down-arrow keys or press theappropriate number on the keyboard to highlight Boot to Utility Partition,and then press .4 Select Test Memory by using the key. If you do not see TestMemory, MP Memory is not available.Getting More HelpThe Dell Support Center provides service, support, and system-specificinformation. To obtain detailed information about Dell Support Center andthe available support tools, visit the Consumer Services home page atsupport.dell.com.Click the Dell Support Center icon on your computer’s desktop to runthe program and to access the following features:• Self-help tools such as Dell Support 3, Dell PC Tune-Up, Dell PCCheckup, and Network Assistant.• DellConnect for remote, real-time technical support.• Dell support contact information including e-mail and online chataddresses, as well as telephone numbers.• Resources specific to your computer are available under the Drivers &Downloads, Upgrades, and System Information sections.The top of the Dell Support Center home page displays your computer’smodel number along with its Service Tag, Express Service Code, and warrantyexpiration details. When permissions are given to Dell to use your ServiceTag, additional details about your computer, such as available memory, diskspace, installed hardware, network addresses, modem specifications, installedsecurity software, and much more are provided.In addition, using your Service Tag, Dell can link you to the most relevantdell.com web pages for information about your warranty, ordering accessories,and details about installing recommended drivers and downloads.
