Troubleshooting 393 Click Hardware Troubleshooter in the Search Results list.4 In the Hardware Troubleshooter list, click I need to resolve a hardwareconflict on my computer, and click Next.Windows Vista:1 Click Start and click Help and Support.2 Type hardware troubleshooter in the search field and press to start the search.3 In the search results, select the option that best describes the problem andfollow the remaining troubleshooting steps.Battery ProblemsWARNING: There is a danger of a new battery exploding if it is incorrectlyinstalled. Replace the battery only with the same or equivalent type recommendedby the manufacturer. Discard used batteries according to the manufacturer'sinstructions.RE P L A C E T H E BA T T E R Y — If you have to repeatedly reset time and date informationafter turning on the computer, or if an incorrect time or date displays during start-up,replace the battery (see the Service Manual at support.dell.com). If replacing thebattery does not solve the problem, contact Dell.Drive ProblemsEN S U R E T H A T M I C R O S O F T ® WI N D O W S ® RE C O G N I Z E S T H E D R I V E —Windows XP:• Click Start and click My Computer.Windows Vista:• Click Start and click Computer.If the drive is not listed, perform a full scan with your antivirus software to check forand remove viruses. Viruses can sometimes prevent Windows from recognizing thedrive.TE S T T H E D R I V E —• Insert another disc to eliminate the possibility that the original drive is defective.• Insert a bootable media and restart the computer.