Finding Information 7Finding InformationNOTE: Some features or media may be optional and may not ship with yourcomputer. Some features or media may not be available in certain countries.NOTE: Additional information may ship with your computer.Document/Media/Label ContentsService Tag/Express Service CodeThe Service Tag/Express Service Code islocated on your computer.• Use the Service Tag to identify yourcomputer when you usesupport.dell.com or contact support.• Enter the Express Service Code todirect your call when contactingsupport.Drivers and Utilities MediaThe Drivers and Utilities media is a CD orDVD that may have shipped with yourcomputer.• A diagnostic program for your computer.• Drivers for your computer.NOTE: Drivers and documentation updatescan be found at support.dell.com.• Desktop System Software (DSS).• Readme files.NOTE: Readme files may be included onyour media to provide last-minute updatesabout technical changes to your computeror advanced technical-reference materialfor technicians or experienced users.Operating System MediaThe Operating System media is a CD orDVD that may have shipped with yourcomputer.• Reinstall your operating system.Service ManualThe Service Manual for your computercan be found at support.dell.com.• How to remove and replace parts.• How to configure system settings.• How to troubleshoot and solveproblems.