Dell XPS C100J Quick Reference Manual

Also see for XPS 730: User guide Quick setup Service manual Service manual Service manual

Contents

46 TroubleshootingReinstalling the Operating SystemTo reinstall Windows, you need the following items:• Dell Operating System media• Dell Drivers and Utilities mediaBefore you BeginReinstalling your Operating System from media will completely remove alldata from your hard drive. It is important to make a full backup of any files,internet favorites, photos, documents, movies, music, e-mail archives, orother media and personal information you wish to keep.Reinstalling your Operating System from media will also require the user toreinstall all hardware drivers for their installed components. These drivers andsoftware may be found on the provided media or under the Drivers andDownloads section of support.dell.com.NOTE: The Dell Drivers and Utilities media contains drivers that were installedduring the assembly of the computer. Use the Dell Drivers and Utilities media to loadany required drivers. Depending on the region from which you ordered yourcomputer, or whether you requested the media, the Dell Drivers and Utilities mediaand Operating System media may not ship with your computer.Reinstalling your Operating System from media will also require the user toreinstall all software and applications including any productivity applications(Microsoft Office), e-mail applications, graphics and audio applications,media player software, DVD playback software, antivirus, and spywareutilities. Where applicable, Dell provides media for the reinstallation of theseapplications. Some utilities and software may be found under the Drivers andDownloads section of support.dell.com.Reinstalling Windows XPThe reinstallation process can take 1 to 2 hours to complete. After youreinstall the operating system, you must also reinstall the device drivers, virusprotection program, and other software.CAUTION: The Operating System media provides options for reinstallingWindows XP. The options can overwrite files and possibly affect programs that areinstalled on your hard drive. Therefore, do not reinstall Windows XP unless a Delltechnical support representative instructs you to do so.