Troubleshooting 95In the event that System Restore did not resolve the issue, you may undo thelast system restore.Undoing the Last System RestoreNOTICE: Before you undo the last system restore, save and close all open files andexit any open programs. Do not alter, open, or delete any files or programs until thesystem restoration is complete.1 Click Start .2 In the Start Search box, type System Restore and press .3 Click Undo my last restoration and click Next.Using Dell Factory Image RestoreNOTICE: Using Dell Factory Image Restore permanently deletes all data on thehard drive and removes any programs or drivers installed after you received yourcomputer. If possible, back up the data before using these options. Use Dell FactoryImage Restore only if System Restore did not resolve your operating system problem.NOTE: Dell Factory Image Restore may not be available in certain countries or oncertain computers.Use Dell Factory Image Restore (Windows Vista) only as the last method torestore your operating system. This option restore your hard drive to theoperating state it was in when you purchased the computer. Any programs orfiles added since you received your computer—including data files—arepermanently deleted from the hard drive. Data files include documents,spreadsheets, e-mail messages, digital photos, music files, and so on. Ifpossible, back up all data before using Factory Image Restore.Windows Vista: Dell Factory Image RestoreUsing Factory Image Restore:1 Turn on the computer. When the Dell logo appears, press severaltimes to access the Vista Advanced Boot Options Window.2 Select Repair Your Computer.The System Recovery Options window appears.3 Select a keyboard layout and click Next.book.book Page 95 Tuesday, November 27, 2007 10:29 AM
