Solving Problems 49Keyboard ProblemsMouse ProblemsR E S T A R T T H E C O M P U T E R —• If the mouse is functioning, shut down the computer through the Start menu(see page 30). After the computer shuts down, press the power button torestart the computer.• If the computer does not respond to a keystroke or the mouse, press the powerbutton for at least 8 to 10 seconds until the computer turns off. Press thepower button again to restart the computer.C H E C K T H E K E Y B O A R D C A B L E —• Ensure that the keyboard cable is firmly connected to the computer.• Shut down the computer (see page 30), reconnect the keyboard cable asshown on the setup diagram for your computer, and then restart the computer.• Check the cable connector for bent or broken pins and for damaged or frayedcables. Straighten bent pins.• Remove keyboard extension cables and connect the keyboard directly to thecomputer.T E S T T H E K E Y B O A R D — Connect a properly working keyboard to thecomputer, and try using the keyboard. If the new keyboard works, the originalkeyboard is faulty.C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 71.R E S T A R T T H E C O M P U T E R —1 Simultaneously press to display the Start menu.2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, andthen press .3 After the computer turns off, press the power button to restart the computer.G0550bk1.book Page 49 Thursday, July 10, 2003 1:55 PM
