Dell XPS /Dimension Owner's Manual

Also see for studio XPS: Product information guide Owner's manual Owner's manual Setup guide Owner's manual

Contents

Dell XPS /Dimension Owner's Manual Manual pdf 69 page image

Advanced Troubleshooting 69Using the ResourceCDIf using Device Driver Rollback or System Restore (see page 69) does not resolve theproblem, then reinstall the driver from the ResourceCD.1 With the Windows desktop displayed, insert the ResourceCD.If this is your first time to use the ResourceCD, go to step 2. If not, go to step 5.2 When the ResourceCD installation program starts, follow the prompts on the screen.3 When the InstallShield Wizard Complete window appears, remove the ResourceCDand click Finish to restart the computer.4 When you see the Windows desktop, reinsert the ResourceCD.5 At the Welcome Dell System Owner screen, click Next.NOTE: The ResourceCD displays drivers only for hardware that came installed in yourcomputer. If you installed additional hardware, the drivers for the new hardware might not bedisplayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program.For drivers information, see the documentation that came with the device.A message stating that the ResourceCD is detecting hardware in your computerappears.The drivers that are used by your computer are automatically displayed in the MyDrivers—The ResourceCD has identified these components in your system window.6 Click the driver that you want to reinstall and follow the instructions on the screen.If a particular driver is not listed, then that driver is not required by your operating system.Using Windows® XP System RestoreThe Microsoft ® Windows XP operating system provides System Restore to allow you toreturn your computer to an earlier operating state (without affecting data files) if changesto the hardware, software, or other system settings have left the computer in an undesirableoperating state. See the Windows Help and Support Center for information on usingSystem Restore. To access help, see page 38.NOTICE: Make regular backups of your data files. System Restore does not monitor your datafiles or recover them.Creating a Restore Point1 Click the Start button and click Help and Support.2 Click System Restore.3 Follow the instructions on the screen.G0550bk1.book Page 69 Thursday, July 10, 2003 1:55 PM