Denon AVR-2311CI Owner's Manual

Also see for AVR-2311CI: Service manual Service manual Owner's manual Owner's manual Specifications

Contents

82ENGLISHIf a problem should arise, first check the following:1. Are the connections correct?2. Is the set being operated as described in the owner’s manual?3. Are the other components operating properly?If this unit does not operate properly, check the items listed in the table below. Should the problem persist,there may be a malfunction.In this case, disconnect the power immediately and contact your store of purchase.GGeneralHSymptom Cause/Solution PagePower does not turnon.• Check whether the power plug is correctly inserted into the poweroutlet.• The protection circuit is active. Disconnect the power plug fromthe electric outlet, wait 5 to 10 seconds and then insert it backinto the outlet.54, 81Display is off. • Set “Dimmer” on the menu to something other than “OFF”. 63The power indicatoris blinking redin intervals ofapproximately 2seconds.• The temperature inside the unit has risen. Please turn off poweronce, and re-apply the power after the temperature has fallensufficiently.• Please re-install this unit in a place having good ventilation.––The power indicatoris blinking redin intervals ofapproximately 0.5seconds.• Please use speakers which have the specified impedance.• The speaker cable has shorted (is touching). Firmly twist the corewire in the speaker cable, and then re-connect it to the speakerterminal.44After turning on thepower, the powerindicator is blinkingred in intervals ofapproximately 0.5seconds.• This unit amplifier circuit has failed. Turn off the power and pleasecontact the DENON service adviser.–Set does not operateproperly.• Reset the microprocessor. 84GVideoHSymptom Cause/Solution PageNo picture appears. • Check the TV connection.• Set the TV input correctly.56Troubleshooting GAudioHSymptom Cause/Solution PageAudio is not output. • Check the connections for all devices.• Check the speaker connections.• Check whether the audio device power is turned on.• Adjust the master volume.• Cancel the mute mode.• Select a suitable input source.• Select a suitable input mode.• Disconnect the headphones. No sound is output from the speakersor the PRE OUT connectors when headphones are connected.5, 14 – 205, 33 – 35–21, 4221, 4221, 425070No sound isproduced fromsurround speaker.• Check if the surround speakers are connected to the SURROUNDterminals.–No sound isproduced fromsurround backspeaker.• Set “Amp Assign” on the menu to “Normal”.• Set “Speaker Config.” – “S.Back” on the menu to somethingother than “None”.• Set “Surround Parameter” – “S.Back” on the menu to somethingother than “OFF”.• Set the surround mode to something other than “STEREO”.57585328No sound isproduced from frontheight speaker.• Set “Surround Parameter” – “F.Height” on the menu to “ON”.• Set “Amp Assign” on the menu to “Front Height”.• Set “Speaker Config.” – “Surround” on the menu to somethingother than “None”.535758No sound isproduced fromsubwoofer.• Check the subwoofer connections.• Turn on the subwoofer’s power.• Set “Speaker Config.” – “Subwoofer” on the menu to “Yes”.• If “Front” and “Center” for “Speaker Config.” are set to “Large”,and “SW Mode” is set to “LFE”, no sound may be output fromthe subwoofers, depending on the input signal or selectedsurround mode.5, 33 – 3565757, 58DTS sound is notoutput.• Set “Decode Mode” on the menu to “Auto” or “DTS”. 50Dolby TrueHD, DTS-HD, Dolby DigitalPlus audio is notoutput.• Make HDMI connections. 14