Denon DVD-3910 Operating Instructions Manual

Also see for DVD-3910: Supplementary guide Specifications Specification Operating instructions Service manual

79ENGLISHCheck again before assuming the player is malfunctioning25 TROUBLESHOOTING2 Are all the connections correct ?2 Are you following the instructions in the manual ?2 Are the amplifier and speakers operating properly ?If the DVD-3910 does not seem to be functioning properly, check the table below. If this does not solve the problem, the DVD-3910 maybe damaged. Turn off the power, unplug the power cord from the power outlet, and contact your store of purchase or nearest Denonsales office.Symptom PageCheckPower does not turn on. 10~20,22• Plug the power supply cord securely into the power outlet.Playback does not start when PLAYbutton is pressed.Playback stops immediately.–89• Is there condensation on the disc or player ? (Let stand for 1 or 2 hours.)• Discs other than DVDs,SuperAudio CDs, video CDs and music CDs cannot be played.• Disc is dirty. Wipe off the dirt.Picture does not appear.10~2047, 48–19, 20,53• Check the connections.• Check that VIDEO OUT has not been set to “VIDEO OUT:OFF” or “ALL OFF” for PUREDIRECT MODE.• Set the TV’s input to “video”.• When the HDMI or DVI-D connector output the signals, no progressive signals from thecomponent video connector.If you wish to use the component video output, set to “OFF” for HDMI/DVI SELECT.Sound is not produced or sound qualityis poor.10~20–38, 41,4214, 1514, 15,4847, 48• Check the connections.• Properly set the input of the TV, stereo, etc.• Check the “DIGITAL OUT” and “COMPRESSION” settings.• Digital signals cannot be output with Super audio CDs. Use analog connections.• Area/layer of Super audio CD being played (MULTI/STEREO/CD) does not match amplifierconnections.• When the video output setting at “PURE DIRECT” is set to “VIDEO OUT : OFF” or “ALLOFF”, no sound at HDMI connector.Menu playback of video CD’s is notpossible.57• Menu playback is not possible with anything but video CDs with playback control.Picture is disturbed during the searchoperation.–• Some disturbance is normal.Buttons do not operate. 57• Some operations are disabled for some discs.No subtitles are displayed. –29, 30• Subtitles are not displayed for DVDs not containing subtitles.• Subtitles are turned off. Turn the subtitles setting on.Audio (or subtitle) language does notswitch.66, 6770• The audio (or subtitle) language does not switch for discs which do not include multipleaudio (or subtitle) languages.• For some discs the audio (or subtitle) language cannot be switched when the operation toswitch it is performed, but can be switched on the menu screens.Angle does not switch. 68• The angle cannot be switched for DVDs which do not contain multiple angles. In somecases multiple angles are only recorded for specific scenes.Playback does not start when the title isselected.43, 44• Check the “RATINGS” setting.The password for rating level has beenforgotten.Reset all the setting to FactoryPreset.–• While the player is in the stop mode, hold the player’s SKIP 9 button and the PLAYbutton down simultaneously and then hold the OPEN/CLOSE button down for longer than3 seconds (until “INITIALIZE” disappears from the TV monitor).The lock will be released and all default settings and picture settings will return to thedefault values.The disc is not played with the audio orsubtitle language set as the defaultsetting.29~31• The disc does not play with the selected audio or subtitle language if that audio or subtitlelanguage is not included on that DVD.Picture is not displayed in 4:3 (or 16:9). 36• Set the “TV ASPECT” default setting to the proper setting for the connected TV.Menu screen messages for the desiredlanguage do not display.29~31• Check the default setting for the disc language’s menu language.

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