IQ 100 Series ((130/140/150) MeterSupport ServicesUser and Installation Manual IM02601003E - July 2010 www.eaton.com 9Support ServicesSupport ServicesThe goal of Eaton is to ensure your greatest possible satisfactionwith the operation of our products. We are dedicated toproviding fast, friendly and accurate assistance. That is why weoffer you so many ways to get the support you need. Whetherit’s by phone, fax or e-mail, you can access Eaton’s supportinformation 24 hours a day, seven days a week. Our wide rangeof services is listed below.You should contact your local distributor for product pricing,availability, ordering, expediting and repairs.WebsiteUse the Eaton website to find product information. You can alsofind information on local distributors or Eaton’s sales offices.Website Addresswww.eaton.com/electricalEatonCare Customer Support CenterCall the EatonCare Support Center if you need assistance withplacing an order, stock availability or proof of shipment,expediting an existing order, emergency shipments, productprice information, returns other than warranty returns, andinformation on local distributors or sales offices.Voice: 877-ETN CARE (386-2273) (8:00 am – 6:00 pm EST)FAX: 800-752-8602After-Hours Emergency: 800-543-7038(6:00 pm – 8:00 am EST)If you are in the US or Canada, and have OI or PLC questions,you can take advantage of our toll-free line for technicalassistance with hardware and software product selection,system design and installation, and system debugging anddiagnostics. Technical support engineers are available for callsduring regular buiness hours.
